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WHAT TYPE OF EYE CARE VISITS DO WE PROVIDE?

We provide routine care -- vision evaluations and glasses --and both medical and surgical  care for disorders such as cataract, glaucoma, macular degeneration, lazy eye and diabetes.   We treat all age groups and can accommodate those in wheel chairs or with disabilities.  Our office has the latest in technologic diagnostic equipment.    We do not perform contact lens fitting examinations.  

WHAT INSURANCES DO WE PARTICIPATE WITH? 

We participate with most health insurances.   We do NOT participate with routine eyeglass plans like VSP, Davis Vision, Eyemed, Spectera, etc.  Such vision plans are for optometric and franchise eyewear. 

WILL MY INSURANCE COVER EVERYTHING?

We work as fully with insurance companies as possible.  Understand that you are required to pay your co-pay and deductible for your visits and/or surgery.  Currently most insurers exclude the refraction part - that is the testing of your eyeglass prescription.  We do not routine do refractions unless they are indicated or requested.  Depending on your insurance, this may or may not cover the  $40 charge.   

WILL I NEED TO PAY ANYTHING THE DAY OF MY EXAM?

All co-pays are due at the time of the examination.  If you are a self-paying patient,  the cost of the exam is due that same day.  

HOW LONG DOES IT TAKE TO GET AN APPOINTMENT? 

Our office is popular and particularly busy.  We try to get everyone in to see Dr. Safran as soon as possible, but there is a sizable waiting time for new patients.   Our receptionist will try to get you the earliest appointment possible.  Your understanding is appreciated.   

I HAVE AN EYE EMERGENCY?   WHAT DO I DO? 

I HAVE AN EYE EMERGENCY?   WHAT DO I DO? 

We strive to have acute eye emergencies -- including pain, loss of vision, trauma, prominent redness -  in to see Dr. Safran (or a doctor on call if he's away) within the day.   What constitutes an emergency?     Please notify us immediately if these problems are occurring and we will do our best to have you seen in a timely fashion.  If you cannot reach us directly or through our answering service, then please go to Upstate Emergency Room for the Ophthlamology Residency service.

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